Lilla couldn’t come any more highly recommended by me. She is excellent to work with and utterly reliable … Her work is extremely thorough, professional and delivered in a very timely manner (Senior Lecturer, UNSW)

You have been very friendly and professional, not to mention generous and detailed. Your flexibility and kindness have been very much appreciated (PhD Candidate, Macquarie Uni)

I greatly appreciate the way you work, the care you take with people and the text you work with, and your professional skills (PhD Candidate, Melbourne Uni)

Your work is excellent … it provides very clear instructions for both assessor and students. It is a pleasure to read the documentation (Education Provider, Sydney)

‘Our’ paper has been accepted … I really think that sending the final version in in such good shape helped smooth the acceptance process (Senior Lecturer, RMIT University)

It was very nice working with you. You are very conscientious and punctual (PhD Candidate, UNSW)

Thank you so much. You went through everything meticulously to ensure [the thesis] presents properly, and the finished product is excellent (M Phil Candidate, UNSW)

Your work has been instrumental in improving the quality of our service (Education Provider, Melbourne)

Thank you so much for your fabulous and prompt professional editing; I have learnt a lot from you in such a short time (PhD Candidate, Flinders Uni)

Thanks (again) for such excellent work editing what was a bit of an unruly manuscript. Your grasp of the digital components … is fantastic. The authors have also been noting how much of a pleasure it is to work with you (Academic Publisher, Melbourne)